Refund and Returns Policy
At Chopardluxury, we are committed to providing our customers with the highest quality luxury watches. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have 30 days from the date of purchase to return your item for a refund or exchange. To be eligible for a return, the following conditions must be met:
- The item must be in its original condition, unused, and with all original tags and packaging.
- A valid proof of purchase, such as a receipt or order confirmation, must accompany the return.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days.
Exchanges
If you would like to exchange your item for a different model or size, please follow the return process and place a new order for the desired item.
Shipping Costs
Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [insert contact email] with your order details and a photo of the issue. We will provide you with instructions on how to proceed.
Contact Us
For any questions regarding your return or refund, please reach out to our customer service team at (720) 652-9288. We are here to assist you!
Thank you for choosing Chopardluxury. We appreciate your business!
